Refund policy

Return Policy

At DRISTX, your satisfaction matters. If you're not completely happy with your order, we're here to make it right. Please read our return policy carefully before reaching out.

Print-on-Demand Items

Because our products are custom-printed on demand specifically for you, we are unable to accept returns or exchanges due to sizing issues or change of mind. We encourage you to review our size guides carefully before placing your order.

However, if your item arrives damaged, defective, or incorrectly printed, we will replace it at no cost to you. Please contact us within 30 days of delivery with a photo of the issue and your order number.

Eligibility for Returns

Item must be reported within 30 days of the delivery date.
Item must be unused, unworn, and in its original condition with all tags attached (for non-defective return requests).
Proof of purchase is required.
Custom or personalized items are non-refundable unless defective or damaged.

How to Start a Return

To initiate a return or report a problem, please contact us with this email luvga1113124@gmail.com with the following information:

Your order number
A description of the issue
Photos of the item (if damaged or defective)

Our team will respond within 2–3 business days to guide you through the next steps.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed to your original payment method within 5–7 business days. Please note that shipping costs are non-refundable.